پارسی

Terms of Service

This page serves as an agreement, forming a legally binding contract. All users and persons accessing Ertano.com and its services are subject to these terms.

By purchasing a product from Ertano.com, the user acknowledges acceptance of this agreement, and no physical signature is required to validate the agreement. Purchasing from the website implies acceptance of the terms and conditions stated on this page.

Article 1: Definitions

1.1: Ertano (Website): The website Ertano.com where users will purchase products. All purchases and post-purchase services will cater exclusively to customers using this domain.

1.2: Customer (User): An individual or company making purchases on Ertano.com and paying for products or services.

1.3: Products: Includes all digital products and files available on Ertano.com, purchased online by customers.

1.4: License: The usage rights for the products, granted to the user upon purchase, allowing the use of the purchased product.

Article 2: Business Scope

2.1: Ertano.com operates in the field of WordPress content management systems, internet income generation, and online marketing.

Article 3: User Account and Privacy

3.1: Membership on Ertano.com is free, and using the website’s services requires full acknowledgment of these terms and conditions.

3.2: Users must register on Ertano.com using their actual personal information. Ertano is not responsible for any inaccuracies provided during registration.

3.3: If registration is done with false information, it can be corrected by providing identification documents.

3.4: All user information will be kept confidential by Ertano, which will use the best tools available to secure user data.

3.5: Selling or sharing purchased products from Ertano on other websites or social networks is prohibited. Violations will result in account suspension and legal action.

3.6: Users are not allowed to duplicate or share purchased products, either online or offline. Violations will lead to account suspension and legal action.

3.7: Users are solely responsible for the security of their account information, such as email, username, and password. Ertano is not liable for unauthorized use of the user panel if account information is shared.

Article 4: Intellectual Property and Content

4.1: Any copying, use, or recreation of the design, content, images, or logos of Ertano without permission is against intellectual property laws and will be subject to legal action.

4.2: Ertano strives to update and improve its website content and has the freedom to change, offer discounts, or remove content and products without user consent.

Article 5: Product Licensing

5.1: Each theme or plugin can be installed on one WordPress website.

5.2: There are no restrictions on changing the license domain. Customers can deactivate previous sites and change the license domain via their user panel.

5.3: A single license code cannot be used on multiple subdomains or subfolders.

5.4: There are no restrictions on installing licenses on a local system (localhost); products can be infinitely run on localhost.

Article 6: Product Support

6.1: Support for all products will be provided through the dedicated support system available in the customer user panel.

6.2: Ertano’s support team will address questions and issues regarding purchased products.

6.3: Support is provided for one website per purchased license.

6.4: The compatibility of purchased themes or plugins with other website plugins or themes is not guaranteed, and Ertano is not responsible for customizing the product for compatibility or resolving product conflicts.

6.5: Ertano is committed to resolving any compatibility issues with the latest WordPress version, ensuring that the product operates on a fresh WordPress installation.

6.6: Customers must provide site information for troubleshooting, including WordPress admin and hosting management panel details, when necessary.

6.7: Users with limited hosting resources or incompatible hosting services may face issues, which will be communicated through the support section for resolution.

Article 7: Money-Back Guarantee

7.1: A money-back guarantee is available for 7 days after the purchase under the conditions of this article. After this period, refunds are not possible under e-commerce laws.

7.2: If a purchased theme or plugin does not match the product page description, customers can claim a refund.

7.3: Customers must carefully review product information before purchasing and, if available, view the online demo. The delivered file will match the product preview exactly, and missing features not listed in the product description are not eligible for a refund.

Article 8: Force Majeure

8.1: As Ertano products are digital, users must download purchased files to avoid issues in case of unavoidable disasters like floods or earthquakes affecting the team’s location or data center, which would prevent service provision.

Article 9: Agreement Changes

9.1: Ertano reserves the right to edit or change these terms at any time. Customers should regularly review this page for updates.

9.2: The last modification date of this agreement is April 24 2024 at 2:32PM.

These terms are intended to create a secure and fair environment for all users of Ertano.com, ensuring a reliable and professional service.