Support

At Ertano, we’ve responded to more than 330,000 support tickets to date. That’s no small number—but honestly, it’s still not enough.

Do we have a support department? Absolutely.

A sales team? Of course.

But something was missing—a dedicated ear for your honest feedback.

Our support and sales teams work hard every single day to resolve your issues quickly. Reza Rad is constantly creating high-quality training to help you get the most out of your experience.

Still, there needs to be a place where we can ensure everything is running smoothly and meeting the standards you deserve. That’s why we created a dedicated unit called:

✨ Customer Success Department ✨

If the product you purchased isn’t what you expected,

If you’re not satisfied with the response from our support team,

Or if you simply feel something isn’t quite right,

Just send us a message at our Support Center.

We’re here to make sure you feel confident, supported, and genuinely happy with your experience at Ertano.